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At the Soundfair Hearing Centre, we understand that hearing conditions are about more than just ears, and hearing care is about more than just devices.

The Soundfair Hearing Centre difference

When you connect with us, you take the lead.

You tell us your story and we hear it. You tell us what life is like for you with your hearing condition, and we listen to you. You tell us what a better life could look like for you, and we support and empower you to get there.

We focus on you as a whole person, and work with you to co-design your health and well-being goals. We support you to address the social, emotional and audiological aspects of your hearing condition. connect you with the information, resources, supports, services and communities you need to reach those goals, self-advocate, and live an empowered life.

As an independent, not-for-profit organisation, we can freely offer all devices available in the Australian market. We do not have preferred supplier arrangements and Soundfair and its personnel do not receive any commissions, incentives or benefits for any device recommendation made. The work of our clinic supports our overall mission to transform the experience, inclusion and wellbeing of people with hearing conditions by amplifying their diverse voices, focusing on the whole person and catalysing change across the system and society.

We think that sounds fair, don’t you?

SERVICES INCLUDE:

  • Independent, objective, whole-person focused advice on all hearing conditions.
  • Hearing tests – adults, school-aged children, diagnostic, pre-employment, second opinion.
  • Hearing aids and other hearing assistive device fittings – private,  government-funded and Hearing bank recycled device program.
  • Communication skills training courses for individuals and families
  • Social and psychological support relating to hearing conditions
  • Hearing in the workplace support and Workplace Education and assessments
  • Tinnitus counselling and management support

FEE STRUCTURE

  • As an independent, for-purpose organisation dedicated to a fair world for people with hearing conditions, our Hearing Centre revenue supports us to provide free services to those who are unfunded, underserved and most vulnerable in our community.
  • Medicare rebates are available for diagnostic audiology services with GP referral.
  • Free hearing services and hearing aids through the government’s Hearing Services Program*
  • Specialised support services via the Commonwealth Home Support Program and My Aged Care referrals*
  • Hearing Bank service, providing free hearing services and hearing devices to those seeking refuge or asylum, and concession rates to those on low income or experiencing hardship
  • (*eligibility criteria apply)

TO FIND OUT MORE, AND DISCUSS YOUR OPTIONS WITH

ONE OF OUR CONNECTION COACHES

Our Community

Social Connection

Ray – Lived Experiences – Tinnitus

We have heard from so many amazing people these past few weeks, who have all taken the time to share their stories and experiences living with Tinnitus. Today we introduce you to Ray (pictured here with his gorgeous wife Billie!). Ray has bravely stepped out of his comfort zone to share with us how tinnitus has changed his life over the past ten years.

Social Connection

Anne – Lived Experiences – Tinnitus

Anne was holidaying 20 years ago and travelling up a high mountain when she felt her ears pop. Soon after, she noticed unfamiliar sounds which were eventually diagnosed as Tinnitus. Over the years Anne has learnt to try and ignore it, however some days she can’t and feels she has to manage her mood without telling people around her. She rarely talks about her tinnitus with others, only when it’s at its worst will she tell her husband who is a great support.